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Teamwork – The Ultimate Project Management Software for Client Work

Teamwork is a purpose-built project management platform engineered for agencies, consultancies, and any professional service that bills clients for their time. It goes beyond basic task lists by integrating the complete project lifecycle—from planning and collaboration to time tracking and invoicing—into one seamless workflow. If you manage client projects, need granular visibility into profitability, and want to streamline operations from quote to cash, Teamwork provides the specialized toolkit you need.

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What is Teamwork Project Management Software?

Teamwork is a robust, cloud-based project management solution designed explicitly for client-facing businesses. Its core philosophy centers on connecting project delivery with business operations. Unlike generic task managers, Teamwork provides deep features for time tracking against budgets, resource management, and generating billable hours reports, making it an indispensable operating system for agencies, marketing teams, IT services, and creative studios that need to prove value and maintain profitability on every client engagement.

Key Features of Teamwork

Client-Centric Task & Project Management

Organize work with tasks, subtasks, milestones, and task lists. Set dependencies, priorities, and custom fields. The platform offers multiple project views (list, Gantt chart, board) to suit different workflows, all while keeping client projects neatly siloed and manageable.

Integrated Time Tracking with Budgets

Track time directly on tasks with a built-in timer or manual entries. The powerful feature is linking time to project budgets. Set hourly or fee-based budgets, get real-time alerts on overruns, and instantly see which tasks or team members are driving costs, ensuring projects stay profitable.

Collaboration & Client Portal

Foster collaboration with team messaging, file storage, and document versioning. The dedicated Client Users feature allows you to invite clients into specific projects with controlled permissions. They can view progress, add comments, and approve deliverables without seeing internal discussions or financials, enhancing transparency and client satisfaction.

Billing & Invoicing Integration

Transform tracked time and expenses directly into invoices. Teamwork integrates with accounting software like QuickBooks and Xero, or you can generate branded invoices directly from the platform. This closes the loop between work done and revenue collected, streamlining your financial operations.

Who Should Use Teamwork?

Teamwork is the ideal choice for service-based businesses where time is the primary billable commodity. It is exceptionally well-suited for Digital Marketing Agencies, Web Development Shops, Consulting Firms, Creative Studios, and Legal or Accounting Practices managing multiple client accounts. It's for teams that need more than task assignment—they need to connect project execution directly to business metrics like utilization rates, project profitability, and accurate client billing.

Teamwork Pricing and Free Tier

Teamwork offers a scalable pricing model with a forever-free plan. The 'Free Forever' plan supports up to 5 users and includes core project management features, making it an excellent starting point for small teams. Paid plans (Starter, Deliver, Grow, Scale) introduce advanced features like time tracking with budgets, billing & invoicing, custom fields, resource scheduling, and portfolio management. This tiered approach allows businesses to start for free and grow into the advanced capabilities needed for scaling client operations.

Common Use Cases

Key Benefits

Pros & Cons

Pros

  • Specialized for client work with integrated time tracking and billing
  • Robust free plan suitable for small teams or testing
  • Excellent client portal for controlled external collaboration
  • Strong reporting on project financials and team performance

Cons

  • Can have a learning curve due to its extensive feature set
  • Advanced features like resource management require higher-tier plans

Frequently Asked Questions

Is Teamwork free to use?

Yes, Teamwork offers a 'Free Forever' plan that includes task management, basic project views, and limited user seats, which is perfect for small teams to get started. For time tracking, billing, and advanced features, you can upgrade to a paid plan.

Is Teamwork good for project managers in agencies?

Absolutely. Teamwork is considered one of the best project management tools specifically for agency project managers. Its focus on client work, combined with time tracking against budgets and client portals, directly addresses the core challenges of managing scope, timelines, and profitability on client projects.

Can Teamwork replace separate time tracking and invoicing software?

For many service businesses, yes. Teamwork's integrated time tracking feeds directly into its invoicing features, allowing you to create bills from tracked hours. While it may not replace a full-fledged accounting suite for complex needs, it effectively eliminates the need for a separate time-tracking app and streamlines the billing process.

Conclusion

For project managers and business owners in client-service industries, Teamwork represents a strategic investment in operational efficiency and financial clarity. It successfully bridges the gap between project delivery and business management. If your work involves quoting, tracking, and billing for time across multiple client accounts, Teamwork's specialized feature set makes it a top-tier choice. Its free plan allows for risk-free evaluation, while its scalable paid tiers provide the robust toolkit needed to grow a profitable, client-centric business.